Privacy Policy

The Hills Clinic is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

This Privacy Policy provides an explanation as to what happens to any personal data that you provide to us, or that we collect from you. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Information We Collect
When you visit our website, we record your current Internet address, the type of operating system you are using, and the type of internet browser and operating system you are using, the date, time and duration of your visit and the pages you viewed. This information is collected and analysed to provide us with a greater understanding of how you use our website and therefore help us create a better experience for users of our website in the future. This information we collect is anonymous and does not identify you as an individual, unless you choose to identify yourself to us, such as when you communicate with us by completing the form on our Contact Us page.

Use of Cookies
On occasion, we may gather information about your computer to provide statistical information regarding the use of our website to our management or our funders. Such information will not identify you personally, it is statistical data about our visitors and their use of our website. This statistical data does not identify any personal details whatsoever.

Similarly to the above, we may gather information about your general internet use by using a cookie file. A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tilor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

All computers have the ability to automatically accept or decline cookies. This can be done by activating the setting on your browser which determines how to deal with cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.

Use of Your Information

We only use your personal information for the purposes for which you give it to us and for related, internal management purposes.

We do not give personal information about you to other government agencies, organisations or anyone else unless one of the following applies:
*you have consented
*you’d expect us to or we have told you we will
*it is required or authorised by law
*it will prevent or lessen a serious and imminent threat to somebody’s life or health or
*the disclosure is reasonably necessary for law enforcement.

We analyse non-identifiable website traffic data to improve the quality of our services.

Data that is provided to us is stored on secure servers.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

Third Party Links
You might find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or libability for their policies whatsoever as we have no control over them.

Contacting Us
We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at The Hills Clinic 1300 122 144 or email us through our enquiries form.

Your Consent
By using this website, you consent to the collection and use of information as outlined in the above documentation. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.